Detailed Specification

Description

Key Features

Delivery

ALL DELIVERIES ARE DELIVERED TO KERBSIDE OR DRIVEWAY. All of the Forest products are delivered flat-packed, (other than fence panels which are delivered fully constructed) direct to your home, and are supplied with a set of instructions to support assembly.

If you have ordered more than one item, they may arrive at different times.

Delivery

With the majority of Forest products, you will be required to book your delivery date at the time of placing your order. Our 'Request a Delivery Date' service is available to the majority of areas and you'll find that the majority of the UK postcodes are FREE but some areas may incur a delivery surcharge and some postcodes are not covered at all. Select a 'requested delivery date' by entering your postcode in the 'Request a delivery date' section above. You will also be notified at this time if your area incurs a surcharge or delivery is not covered in your area.

Where 'Request a Delivery Date' is not available on a product, you will be contacted towards the end of your timescale by Forest/their chosen Courier with a delivery date. If this date is not convenient you can reply to the message to book a more convenient delivery date. The delivery timescales are as stated on the product page.

The delivery timescales to these areas may be extended.
AB1, AB10,-AB16, AB21-AB25,AB30-AB39, AB41-AB45, AB51-AB56, CA1-CA28, CO1-CO16, DD1-DD10, DG1-DG14, DG16. DH1-DH9, DL1-DL17, DT3-DT7, EH1-EH2,EH10-EH1-EH49,EH51-EH55, EX1-EX24,EX31-EX38, FK1-FK21, G1-G5,G11-G15,G20-G23,G31-G34,G40-G46, G51-G53,G60-G69,G71-G78,G81-G84, IP1-IP33, IV1-IV28,IV30-IV32,IV36,IV40,IV54,IV63, KA1-KA30, KW1-KW14, KY1-KY16, ML1-ML12, NE1-NE1-NE49,NE61-NE70, NR1-NR35, PA1-PA38, PE30-PE37, PH1-PH26, PH30-PH41,PH49-PH-PH50, PL1-PL35, SR1-SR8, TA20, TA22, TD1-TD15, TQ1-TQ14, TR1-TR20,TR26-TR27, AND TS1-TS29.

We are sorry but Forest does not deliver or offer an assembly service to the following Postal Codes:
BT1-BT99, GY1-GY9, HS1-HS9, IM1-IM9, IV41-IV56, JE1-JE5, KA27-KA28, KW15-KW17, PO30-PO41, PO49, TR21-TR25.

Prior to Delivery

Once you have a confirmed delivery date if you provide us with a mobile number this should be the first number and not the alternative number), we can confirm the day before delivery if your delivery will be morning or afternoon.

Upon Delivery

Your order will be delivered kerbside or on your driveway. Due to health, safety, and insurance liabilities, the driver will not be able to take your goods to the back of your property but – upon request – may place the product at the side of the house if there are no access issues. This is to avoid risking damage to your property while delivering to an unsafe location. We will not be able to go through your property.

We advise against arranging for a third party to install the product before its delivered and checking that all parts are present,  we cannot be held liable for any third-party costs caused by delays.

Installation

This option will extend the lead time by up to 3-4 weeks.

When selecting the installation option the product and installation of your product may be on different days. Forest's delivery team will contact you with a delivery, then the installation team will then contact you to confirm your installation date and go through the pre-installation checklist. The installation team will require a minimum of 2' clearance all the way around your building and the installation team will not be able to enter through your property.

'Request a delivery date' service is not available with the installation option.